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FAQs

  • Where are you based?
    We are based in the beautiful and green city of Islamabad, Pakistan.
  • Do you offer classes for adults?
    Yes we do! We have had a large number of adult students who learned how to read the Quran at a mature age. It's never too late to start learning so sign up today.
  • Can I change my class timings?
    Absolutely! You can contact us via WhatsApp or Email to change class timings. We require rescheduling requests to be made 24 hours beforehand however, we encourage students to let us know as early as possible because timing changes are subject to availability. If we are unable to change your class time with your current teacher, we will assign you a new teacher with your consent.
  • I just purchased a plan. How do I start booking classes?
    Once you sign up for a payment plan, we will contact you via the WhatsApp number or email address you provided us to discuss an appropriate time for your classes. We contact all new students within one working day. If we have not contacted you after one working day please contact us and let us know. If you would like to change your class timings, you can contact us via WhatsApp or Email to reschedule.
  • Are your payment methods secure?
    Yes, your payments are processed through Wix's payment processing app which is used by millions of businesses worldwide.
  • I don't see any classes in "My Bookings"?
    Once you sign up for a payment plan, we will contact you within one working day via the WhatsApp number or email address you provided us to discuss an appropriate time for your classes. Once you select a class time, we will create a recurring class for you that will show up on your bookings section and sync up with your calendar.
  • Which languages do you use for teaching classes?
    We currently offer classes in English and Urdu/Hindi. To get an updated list of languages we offer please contact us.
  • Do you offer Hifz, Fiqh and Deeniyat classes?
    Yes we do. Our website is under construction so we will be adding these services very soon. If you would like to arrange Hifz, Fiqh or Deeniyat classes now, please contact us.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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